Last Updated: April 28, 2026
Thank you for choosing to work with Mohammed Badawy. This Refund Policy explains how payments, cancellations, rescheduling, and refunds are handled for related professional services purchased through this website or agreed directly with Mohammed Badawy.
By booking a session, purchasing a package, or entering into a consulting engagement, you agree to the terms below.
1. Nature of Services
Mohammed Badawy provides professional consulting and advisory services, including but not limited to startup coaching, venture support, SME and family business consulting, corporate innovation advisory, investment support, fundraising readiness, growth strategy, due diligence, and related strategic services.
Because these services are based on time, expertise, preparation, analysis, and advisory work, refunds are handled differently from physical products.
2. Monthly Retainers and Custom Engagements
Monthly retainers, project-based consulting, and custom-priced engagements are governed by the specific agreement, proposal, invoice, or written scope agreed between both parties.
Unless otherwise stated in writing:
- Retainer fees are paid in advance.
- Work begins once payment is received.
- Fees are non-refundable once the consulting period has started or work has begun.
- If a client requests to terminate a retainer early, any refund, credit, or adjustment will be reviewed based on the work already completed, time allocated, and deliverables prepared.
3. Completed Services
Once a consulting session has been delivered, strategy call has taken place, advisory work has been completed, or deliverables have been shared, the payment is non-refundable.
This applies even if the client chooses not to implement the advice, recommendations, strategy, or deliverables provided.
4. No Guarantee of Specific Results
Consulting and advisory services are designed to provide strategic guidance, expert input, frameworks, recommendations, and practical direction.
However, business outcomes depend on many external factors, including execution, market conditions, team capacity, funding environment, competition, timing, and client decisions. Therefore, no specific financial, fundraising, investment, growth, operational, or commercial result is guaranteed.
Refunds will not be issued simply because a specific business outcome was not achieved.
5. Duplicate or Accidental Payments
If you believe you made a duplicate payment or paid by mistake, please contact us as soon as possible.
Verified duplicate or accidental payments may be refunded after review, provided no service has been delivered against that payment.
6. Payment Processing Fees
Where applicable, payment gateway fees, transfer fees, PayPal fees, bank charges, currency conversion fees, or other third-party processing costs may be deducted from any approved refund.
Refunds will be returned through the original payment method whenever possible.
7. How to Request a Refund
To request a refund, please contact:
Email: badawy@moh-badawy.com
Subject Line: Refund Request – [Your Name / Booking Date]
Please include:
- Your full name
- Email address used for booking or payment
- Date of payment
- Service purchased
- Reason for the refund request
- Any relevant payment confirmation or invoice details
Refund requests will be reviewed within 7 business days.
8. Refund Approval
All refund requests are reviewed on a case-by-case basis.
Approval of a refund does not create an obligation to approve future refund requests under similar circumstances.
Mohammed Badawy reserves the right to refuse refund requests that do not comply with this policy, involve completed services, or are made after work has already started.
9. Changes to This Policy
Mohammed Badawy may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact
For questions about this Refund Policy, please contact:
Mohammed Badawy
Email: badawy@moh-badawy.com
Website: moh-badawy.com